Privacy Notice

1. Who we are

EPK Suite is operated by Fraze Media LLC ("we", "us", "our"). We act as the data controller for personal data collected through this website and service.

2. Data we collect

• Account data: name, email address, password (hashed), profile details.
• Content data: media, links, bios, and other information you upload to your EPK.
• Usage data: pages viewed, features used, device/browser information, IP address.
• Support data: messages you send us via email or support channels.
• Payment data: handled by our payment processor (see Sharing below). We do not store card numbers.

3. How we use your data

• To create and manage your account and provide the service.
• To process subscriptions and payments.
• To communicate service updates, security notices, and support responses.
• To detect, prevent, and address fraud, abuse, or technical issues.
• To improve the product through aggregated usage analytics.

Legal bases include performance of contract, our legitimate interests in operating a secure service, your consent (where applicable), and compliance with legal obligations.

4. Sharing

We share personal data only with:

• Paddle.com Market Ltd. — our Merchant of Record for payments, subscription management, tax compliance, and invoicing.
• Hosting and infrastructure providers for storage, database, email delivery, and analytics.
• Professional advisers (legal, accounting) as needed.
• Authorities when required by law.

5. Retention

We retain personal data for as long as your account is active or as needed to provide the service. When no longer needed, data is deleted or anonymized. Billing records are retained as required by applicable tax and accounting law.

6. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, export, or restrict processing of your personal data, and to withdraw consent or object to processing. To exercise these rights, contact us at the address below. You may also lodge a complaint with your local data protection authority.

7. Security

We use appropriate technical and organizational measures to protect personal data, including encryption in transit, access controls, and secure infrastructure.

8. Cookies

We use essential cookies to keep you signed in and analytics cookies to understand how the service is used. You can manage cookies through your browser settings.

9. Contact

Fraze Media LLC — for privacy questions, contact us through the support channels listed on our website.