Last updated: 7/16/2026
EPK Suite, operated by Fraze Media LLC, offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and locate your order, or contact our support team and we will help you through the process.
You can cancel a recurring subscription at any time. Cancellation stops future renewals; the current billing period remains active until it ends. Refunds outside the 30-day window are considered on a case-by-case basis.
Questions about a refund? Contact Fraze Media LLC through the support channels on this website, or reach Paddle directly at paddle.net.